Privacy Policy

La Fondation pour la Formation Hoteliere is an independent charitable trust registered in Switzerland.  It takes the protection of your data very seriously. In order to be absolutely transparent, this privacy statement details our approach to upholding the principles of the General Data Protection Regulations and honouring the rights of Data Subjects. This privacy policy explains in clear language, how we use any personal information we collect about you, either through using our website, or in any other way, verbally or in writing.

Data controller

La Fondation pour la Formation Hoteliere, as an organisation is a data controller and specifically, the Chairman of the Board, is La Fondation pour la Formation Hoteliere’s nominated Data Controller.  The Chairman can be contacted by email at or telephone number +41 44 220 5020.


On what basis do we collect and process your data? (known as lawful processing)

We collect information about you in order to process your requirements and manage our activities, such as the annual conference, seminar programme, project funding, expressions of interest. The lawful purpose for this processing has been identified as in the Legitimate interest of the business.


Data recipients

Personal information is transferred and shared with third party service providers such as our IT support company for data backup purposes and accountants.

Each category of data subject is identified in our data inventory and the PII collected specified in detail along with the legal basis for processing and the retention period.


Legitimate Interests

In identifying this ‘Legitimate Interest’ as the lawful basis, we have conducted a ‘Legitimate Interest Assessment’ in order to be satisfied that the interests of La Fondation pour la Formation Hoteliere do not override your own legitimate rights and freedoms.


The data collected will not be used for any unlawful or unethical purpose.


Sensitive Information

La Fondation pour la Formation Hoteliere does not process sensitive data as defined by Article 9 of the GDPR.


Categories of Data

La Fondation pour la Formation Hoteliere processes non-sensitive data.

 We may collect and process the following data of our Partners/Applicants:

  • Name, contact address and telephone numbers, email address, photos and content that applicants may have created or provided through the use of the website.
  • Personal information that is given to the La Fondation pour la Formation  Hoteliere via email or information given to La Fondation pour la Formation Hoteliere via forms, meetings, telephone or personal mail.
  • Payment information provided to enable La Fondation pour la Formation Hoteliere to administer any project.
  • Any information La Fondation pour la Formation Hoteliere may require when a problem or complaint is reported



In common with many other website operators, we use standard technology called ‘cookies’ on our website.  Cookies are small pieces of information that are stored by your browser on your computer’s hard drive and they are used to record how you navigate this website on each visit. 


Data transfers

Access to personal data is restricted to those who have a legitimate reason to retrieve it, e.g. company directors, managers and nominated individuals.


Retention policy

The data we collect directly from you is the minimum we require to facilitate the lawful processing described above. Personally Identifiable Data placed on our system will be deleted in accordance with legal obligations, or sector specific regulation. Personal data is held only for as long as is required to continue processing it.


Your rights as a data subject

The regulations provide a number of rights to you as the Data Subject. La Fondation pour la Formation Hoteliere is committed to upholding those rights and those applicable to the personal information we collect and process are listed below. In addition to these rights, you have the right to escalate any concern to the respective Supervisory Authority.  A full and detailed explanation of all rights can be found below:-

  • The Right to be Informed – you should be clear about what, why and in what way your personal information will be processed at the time it is processed. This privacy policy sets out that information
  • Right of Access – you have the right to know what personal information is held, by whom and why.
  • The Right to Rectification – If the information we have collected and processed is inaccurate or incomplete, you have the right to have it rectified.
  • Right to Erasure – You have the right to have your personal data erased and to prevent processing in some specific situations.
  • Right to Restrict Processing - If you contest the accuracy of the personal data we hold, we will restrict the processing of your data until accuracy is verified.
  • Right to Data Portability – You have the right to move, duplicate or transfer your data easily from one IT environment to another in a safe and secure way.


You also have the right to lodge a complaint with the respective supervisory body.


Automated decision making

La Fondation pour la Formation Hoteliere does not conduct any profiling or automated decision making.


Other websites

Our website contains links to other websites. This privacy policy only applies to La Fondation our la Formation Hoteliere, so if you follow a link to another website, you should read that organisations own privacy policy.


Changes to our privacy policy

We keep our privacy policy under review and we will place any updates on our website. This privacy policy was last updated in May 2018


How to contact us

You can write to us at this address:

La Fondation pour la Formation Hoteliere, Talstrasse 1, 8022 Zurich, Switzerland.  You can telephone us on this number: +41 44 220 5020.


You can email us at this address: